Best Hands removed and replaced the front steps and landing; replaced an aging patio and walkway; replaced a garden/retaining wall and fence.
The owner Emerson is a true professional. After receiving the estimate at first, he wasn't the cheapest, but it became clear that it was because others were cutting some corners. Emerson came back, worked with me on the estimate and explained the difference in his estimate. Emerson is an honest guy who takes great pride in his work and his business. He will work with you to make sure you are 100% satisfied. Before starting the work he was very patient and extremely helpful in picking materials. Emerson is very concerned with making sure the work looks the best it can. During the work, he made sure we were aligned step-by-step, calling with updates and waiting for answers if needed before proceeding. He understands that happy customers mean more customers. His team was amazing, they shared his passion for the work and were extremely hard working - sometimes working into the dark to keep on schedule. There was a universal comment from many of my neighbors - "wow, I can't believe how hard they are working." Not only were they good workers but they were very polite and courteous. The work was done very well with extreme attention to detail. Since completion I have received many complements on the work. And even after the work was complete Emerson has checked in to make everything was done to satisfaction. I am convinced that if I hadn't used Best Hands my project would not have come out as well as it did.
-Jim Harrington Quincy, MA
Emerson and his crew at Best Hands did a fantastic job installing a patio, fire pit, and sitting walls at our home earlies this spring. Although Best Hands was not the cheapest or the most expensive contractor I received a quote from he was, in my opinion, the most knowledgeable, friendly, and responsive. Best Hands completed my job on time and on budget and left us with a great patio. I have had several other contractors out for other jobs after Best Hands completed our patio and all have commented on the quality work that was done.
-Stephen Long Plymouth, MA
Oct 18, 2011
My wife & I recently bought a new home
in Revere, Mass. Much to our surprise, we found out that our outside front stairs needed to be fully replaced. We went on line and found more than a few contractors who maybe quite honestly felt like they did not want to take on a not so large job or maybe just did not show much care in their business.
Then we found Best Hands Landscape Construction & Design. We met Emerson Martins. He was very professional and most respectful. Although Best Hands Landscape Construction & Design is more than capable of doing larger jobs, Emerson showed a lot of interest in taking on this not so large of a job. He promised he and his crew would make our new stairs the best on the street, and they certainly delivered. We can't tell you how many Family and friends have complimented us on this most impressive set of stairs. Emerson's crew was great. They showed up early and stayed late to make sure it was done with quality, care and on time.
We would highly recommend Best Hands Landscape Construction & Design for any job, large, or small.
-Frank D\'amato Revere, MA
Emerson and his crew did a great job installing our new patio and firepit. Dispite gloomy weather the job got done within three days and it looks great. Thanks Guys!
-Don Cooney Attleboro, MA
After a botched attempt at a patio by a rookie, Emerson came and gave us an estimate. It included a small patio and new fence, and he and his workers completed it in just a few days. The work was efficient, professional, and they all did exactly what they said they would do. Emerson was direct, professional and communicative; we would highly recommend Best Hands to everyone, it is a quality company with integrity.
-Kathleen Marsh and John O\'Brien Roslindale, MA
From start to finish, Emerson was a pleasure to work with. I contacted him for a quote and he came over the same day and gave a very thorough explanation of how the work would be done. He followed up one week later to see if we had made a decision. He let us know when he would start the job and called to let us know he was delayed for a couple of days due to the weather. He and his crew were polite and pleasant the entire time. The crew removed front entryway steps and remade them, replacing the tops of the steps, removed walkway and driveway, leveled the whole area, then installed a new wider walkway and driveway. Initially we were just going to have the walkway done but Emerson suggested we redo the driveway, pointing out that it was in major disrepair.The work is absolutely gorgeous; we keep getting compliments from neighbors. I would definitely hire them again.
-Janine Halloran Braintree, MA
July 2010. As new homeowners there is always great caution taken when hiring contractors to take on small or large projects. If this is you then I urge you to consider Best Hands because you will be more than satisfied with the process, the professionalism, the crew, and the end product. Emerson is truly committed to you and your home project and wants you to have the best end product that can be developed. In addition, his crew is the hardest working group of people I have ever witnessed and made sure that excellent craftsmanship was at the core of everything they did. Finally, our project involved building and rebuilding retaining walls, a backyard patio, a long driveway with pavers and the foundation along the side of our home. Though the project was huge, they were in and out in two weeks and though we had to add a portion to our project Emerson was honest and more than fair in our additional expense. I would recommend BestHands to everyone.
-Raul Garcia and Pedro Aguirre Roxbury, MA
I had a patio installed in my back yard. The job went really well. Emerson, the owner, is very professional and manages his jobs well. Prior to my choosing Besthands, Emerson and I negotiated several items regarding the patio installation, and I was pleased to find that he kept his word on everything that we had negotiated. His crew was also professional and polite. They worked hard and did a very nice job. The job was completed as and when promised. In addition, Emerson had his crew do a few extras at no cost to me. I would definitely hire Emerson / Besthands again.
-Lori Feldman Mansfield, MA
Emerson and his crew recently rebuilt some retaining walls on my property as well as installing a new paver driveway and walkways. I was impressed by not only the skill and energy displayed by Emerson and his crew, but also by the level of detail and care given each phase of the project. The preperation of the driveway before the stones were delivered was exceptional. This was right in the middle of the very heavy rains and flooding that occurred here in RI - and I had absolutely no standing water on the driveway. My wife and I are VERY pleased with final products. Thank you, Emerson!
-Michael Sullivan East Greenwich, RI
Thank you so much for all your hard work. It was great working with you and our patio is gorgeous. Thanks again.